Terms and conditions, and taking care of Room Forty vintage china hire
Times
A standard hire only duration is 3 days, any extra time required may incur a surcharge and can be discussed at time of order. At all times the hired items remain the property of “Room Forty”. Orders can be amended up to 30 days prior to the event date and we will try to accommodate any changes whenever possible, however this cannot be guaranteed.
Delivery/collection
“Room Forty” are happy to deliver your order and, for a small additional fee we can help to set up, colour match the place settings. Please enquire at the time of ordering. Delivery times are approximate and “Room Forty” cannot be held responsible for traffic delays etc…We will endeavour to keep any such delay to a minimum.
Cancellation
If you have to cancel your order and do so more than 30 days of the agreed date then you will incur no charge and your deposit will be returned in full. If the cancellation is made within less than 30 days your 50% deposit will be non-returnable.
Payment
Orders may be placed via telephone on 01925 357940 or emailed to [email protected]. A deposit of 50% will be required to secure the date required and can be made via paypal, cheque or cash. If full payment is not received within 14 days of the event date the hire contract will be forfeited and the deposit non-returnable.
Breakages, damages, loss
A deposit is required with payment of the final balance to cover any breakages, damages or loss of the hired items which will be refunded once the hired items have been checked. A charge will be levied of 4 x the hire cost for any item damaged, cracked, chipped, broken or missing. If a lost item is found within 21 days a refund of any fee paid will be made.
Liability
“Room Forty” accepts no responsibility for any damage or injury caused by the use of any of the hired items. Items are hired at the customers own risk and we strongly advise that the hirer takes out separate event insurance.
Other information
All our items are genuinely vintage and it should be noted that the odd item may show signs of wear such as faded gilding or slight crazing. Extra care should be taken when handling our vintage crockery/china as they are more delicate than their modern counterparts. The hire crockery may be mismatched in terms of colour/shape/size/era etc, but we do our best to match correctly.
Please ensure all items are returned in the packaging provided and packed sensibly. Scrape off excess food but we offer a full “wash up” service. A printed inventory of hired items will be signed by the hirer and “Room Forty” at the point of collection/delivery.
*Please do not place any items in a dishwasher or microwave*
Times
A standard hire only duration is 3 days, any extra time required may incur a surcharge and can be discussed at time of order. At all times the hired items remain the property of “Room Forty”. Orders can be amended up to 30 days prior to the event date and we will try to accommodate any changes whenever possible, however this cannot be guaranteed.
Delivery/collection
“Room Forty” are happy to deliver your order and, for a small additional fee we can help to set up, colour match the place settings. Please enquire at the time of ordering. Delivery times are approximate and “Room Forty” cannot be held responsible for traffic delays etc…We will endeavour to keep any such delay to a minimum.
Cancellation
If you have to cancel your order and do so more than 30 days of the agreed date then you will incur no charge and your deposit will be returned in full. If the cancellation is made within less than 30 days your 50% deposit will be non-returnable.
Payment
Orders may be placed via telephone on 01925 357940 or emailed to [email protected]. A deposit of 50% will be required to secure the date required and can be made via paypal, cheque or cash. If full payment is not received within 14 days of the event date the hire contract will be forfeited and the deposit non-returnable.
Breakages, damages, loss
A deposit is required with payment of the final balance to cover any breakages, damages or loss of the hired items which will be refunded once the hired items have been checked. A charge will be levied of 4 x the hire cost for any item damaged, cracked, chipped, broken or missing. If a lost item is found within 21 days a refund of any fee paid will be made.
Liability
“Room Forty” accepts no responsibility for any damage or injury caused by the use of any of the hired items. Items are hired at the customers own risk and we strongly advise that the hirer takes out separate event insurance.
Other information
All our items are genuinely vintage and it should be noted that the odd item may show signs of wear such as faded gilding or slight crazing. Extra care should be taken when handling our vintage crockery/china as they are more delicate than their modern counterparts. The hire crockery may be mismatched in terms of colour/shape/size/era etc, but we do our best to match correctly.
Please ensure all items are returned in the packaging provided and packed sensibly. Scrape off excess food but we offer a full “wash up” service. A printed inventory of hired items will be signed by the hirer and “Room Forty” at the point of collection/delivery.
*Please do not place any items in a dishwasher or microwave*